Privacy policy
Prepared under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Last updated: 6 October 2026.
1. Who we are
Redgum Recruitment Pty Ltd, Suite 5, 320 Collins Street, Melbourne VIC 3000. ABN 62 471 038 559, ACN 471 038 559. Privacy contact: [email protected] or +61 3 9000 4321.
2. Scope
How we collect, hold, use and disclose personal information about candidates, on-hire workers, client contacts and website visitors.
3. What we collect
- Identity and contact details: name, address, email, mobile, date of birth where required.
- Recruitment information: résumé, work history, qualifications, licences and tickets, references.
- Work rights: citizenship, visa subclass and expiry.
- Payroll information for on-hire workers: bank details, tax file number, super fund, emergency contact.
- Website data: IP address, browser, device, pages viewed and times.
- Sensitive information only where relevant: health or injury details for fitness for work, and disability where you tell us.
4. Why and on what basis
| Purpose | Basis |
|---|---|
| Assessing your application | Necessary steps before an employment contract |
| Putting you forward to clients | Consent given on application |
| Payroll, super and WorkCover for on-hire workers | Required by law |
| Keeping you on file for future roles | Consent, revocable at any time |
| Job alerts | Consent, with unsubscribe in every email |
| Analytics and marketing cookies | Consent, managed in cookie settings |
5. Disclosure
To client businesses considering your application; payroll, super and insurance providers; medical and background check providers where required; and software providers under confidentiality obligations. We do not sell your information.
6. Overseas disclosure
Some providers store data outside Australia, mainly in the United States and the European Union, under arrangements consistent with the Australian Privacy Principles.
7. Retention
- Unsuccessful applications: 24 months unless you ask otherwise.
- Payroll and employment records: 7 years after the relationship ends.
- Analytics: 14 months.
8. Your rights
You may access your information, ask for corrections, opt out of direct marketing and complain about a breach. Write to [email protected]; we respond within 30 days.
9. Notifiable data breaches
Where a breach is likely to cause serious harm we notify affected individuals and the Office of the Australian Information Commissioner.
10. Complaints
Contact us first. Unresolved complaints may go to the OAIC, GPO Box 5288, Sydney NSW 2001, or oaic.gov.au.
11. Security
Encrypted transmission, access controls, staff training, secure cloud storage and backups.
12. Changes
The current version is the one published here.